Reports to: Clinical Care Coordinator
Full Time: 40hrs/week
Location: Springdale & Bentonville
Target Start Date: ASAP
Answers telephone, greets all guests, volunteers, and families. Communicates patient information to appropriate persons verbally, in writing and electronically. Proficient in the Electronic Health Records system: data entry, generating reports, collecting and documenting statistical information, and maintaining patient care records. Required to assist in answering call lights and notifying the nurse or appropriate team member for follow-up. May be required to assist with patient care if licensed as a CNA. May at times be required to work outside of normal schedule and at other locations.
High school, GED and/or on-the-job education sufficient to perform the duties of the position. Prefer minimum of 12-18 months related experience and/or training. Requires excellent communication and interpersonal skills, computer and telephone skills. Ability to read, write, and speak English proficiently. Bilingual a plus. A team player and a person of unquestionable personal and professional ethics. Annual flu immunization; CNA certification and experience in a healthcare environment preferred. If CNA certified: certification must be kept current, current CPR certification is required ; current TB skin test and TB fit test required. Physical Requirements: Unit Secretary: Walking, standing, sitting, pushing, pulling, bending and lifting up to 10 lbs. CNA: Walking, standing, sitting, pushing, pulling, bending and lifting up to 50 lbs.