Reports to: Director of Finance/Facilities
Location: Springdale, Arkansas
Target Start Date: ASAP
Schedule: 8:00-4:30 pm; flexible days
Classification: Nonexempt (hourly)
Status: Job share/Part time
General Description: Primary function is answering the phone and forwarding calls from patients, families, services, staff, vendors, and others to the appropriate connection. Organizes and prioritizes large volumes of calls; deals with a diverse population of external callers and highly confidential and sensitive information. Provides administrative and secretarial support for the Director of Finance and Facilities. . Uses electronic health records system and assists with medical records duties. May provide administrative support, as needed, for other departments
Requirements: Prefer a minimum of three years prior experience operating a multi-line phone system. Must have good phone presence: be respectful and courteous to all callers. Be able to listen to and be supportive of clients on occasion and address their needs. Ability to organize own work, coordinate projects, set priorities, meet deadlines and follow up on assignments with a minimum of direction. Highly skilled in use of Microsoft Office software, using Word, Excel, Power Point and Outlook on a regular basis; excellent skills in proper English usage, spelling, grammar and punctuation; business correspondence formatting, time management, computer applications related to the work; standard office administrative practices and procedures, including the use of standard office equipment. Prefer past experience in a healthcare environment. Must be able to multi-task.
Education: High School Diploma, and equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.