Care Navigation

 

Care Navigation at Circle of Life is a free, non-medical, service designed for individuals who are facing a serious, life-limiting illness. It supports you or your loved one through the mental, physical, and emotional changes that may accompany a life-limiting illness.

Care Navigation addresses the needs of patients in a declining state of health who are not yet ready to enter hospice care. When you have a serious illness, you may be navigating an unfamiliar world of treatment options, doctor’s visits and difficult conversations.

We offer a Care Navigator to partner with you to support your needs, offer assistance with valuable community resources and walk with you along your healthcare journey.

Who is eligible? Anyone facing a serious, life-limiting illness and reside in Benton, Washington, Carroll or Madison county.

Cost for service? Care Navigation is provided as a no cost, non-medical service to the community and is funded through community donations.

Care Navigator support  A Care Navigator can provide emotional support for the patient and family, help monitor changing social and support needs and link you to community resources.

Nurse Navigator support  A Nurse Navigator is available for non-medical assessments and informational visits.

Support options available to assist you  

  • Emotional and/or spiritual support for you & your family
  • Financial and legal support resources
  • Personal care or home health resources
  • Senior living options
  • Navigation of care and treatment journey
  • Advanced Healthcare Directives
  • Home downsizing or relocation resources
  • Wills and estate planning resources
  • Veteran services
  • Transportation options

    Care Navigation works with you to develop a plan best suited to assist you along your healthcare journey. Our support services are available primarily via phone conversations and follow-ups at a frequency that suites each individual. Face to face visits available if needed. 

    Accessing program services

    While a physician’s referral is always welcome, it is not necessary to access Care Navigation services. You or a family member can call directly and ask about your service options.

    479-872-3391

    Monday-Friday 8:30 AM – 4:30 PM

    carenav@nwacircleoflife.org

     A team member will perform an initial assessment and a service plan will be developed. A referral to other resources may be offered at any time if a higher level of care is needed.

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