March 13, 2020
To our Patients, Families, Personal Caregivers, Friends, Community Members and Employees,
On behalf of Circle of Life, I want to express our diligent efforts to assure the safety of our patients and employees during the current emphasis on the coronavirus (COVID-19). We take tremendous satisfaction in safeguarding our team as well as those we care for daily by utilizing universal standard precautions. It is our highest priority to educate and inform our patients, families, caregivers, community and employees on the immediate risk of the coronavirus (COVID-19) infection. We adhere to the reports from the Center of Disease Control (CDC) and follow their prevention measures as well as the World Health Organization (WHO), Centers for Medicare & Medicaid (CMS), National Hospice and Palliative Care Organization (NHPCO) guidelines and policies as a baseline for our infection control practices. These recommendations establish the protocol to support our standards of operation in maintaining our quality hospice care.
Circle of Life will preserve attentive surveillance with infection control as with any illness to minimize risk. We have implemented additional assessment plans to evaluate those we serve as well as those we employ. We have educated our staff and increased proper techniques to improve hand hygiene and the use of standard healthcare precautions as suggested by the CDC.
Our leadership team feels confident in the care we are providing and we want our patients as well as families to feel comfortable with all services. We understand as reported by the (CDC) that infection for most people remains low, however, we have expanded our safety practices. If any exposure is reported, our program has a full policy to address contamination, cleaning, environmental assessment, quarantine as well as full execution of documentation of symptoms associated with COVID-19.
Circle of Life has been meeting the needs of patients since 1992 and we are honored to be selected as your hospice provider. It is our pleasure to be accessible during this time and we will continue to screen until the CDC reports otherwise.
We will continue to monitor the status of the COVID-19 and communicate updates as necessary.
CEO, Circle of Life